In IT it’s important to remember that while a solution may be technically-sound and “fit for purpose,” value cannot be realized if those solutions are not also “fit for use.” Here Doug Tedder shares his advice on how to ensure that your solutions are both.
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Page 4 The TechSmith Blog
Test, Analysis, and V&V
Run and Reinvent” – A New Mantra for IT and ITSM Professionals
Common Mechanisms of Failure & Preventive Methods
Does Your IT Organization Have the “Good Skills”?
What is GMP, Good Manufacturing Practices
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What's the Problem with Incident and Problem Management?
How Important is ITIL and Other Certifications to IT Support Staff?
Security: “I Want 100% Security!” – Improving the Jedi Way
PDF) Chapter 4*: QUALITY ASSURANCE
