Our large-scale usability testing reveals that users expect the "Back" button to take them back to what they perceive to be their previous page, which often differs from site behavior.
Imran Younis (@ImranYounis) / X
4 Design Patterns That Violate “Back” Button UX Expectations – 59% of Sites Get It Wrong – Articles – Baymard Institute
4 Design Patterns That Violate “Back” Button UX Expectations – 59% of Sites Get It Wrong – Articles – Baymard Institute
Designing A Better Back Button UX
Always Collapse Completed Accordion Checkout Steps into Summaries – Articles – Baymard Institute
Interaction Design Articles
Dog tags, Pet dogs, Tags
Accordion Style Checkouts – The Holy Grail of Checkout Usability? – Articles – Baymard Institute
Design with the web in mind. Back button, URL design, keyboard…, by Chloe Sanderson
Have an Address Validator (47% Don't) – Articles – Baymard Institute
Accordion UX: The Pitfalls of Inline Accordion and Tab Designs – Articles – Baymard Institute