Charles Dimov, vice president of marketing, OrderDynamics, writes that retail is not dying and that experiential retail is landing everywhere. And, as experiential retail becomes the new normal, he offers up tactics to keep in mind.
Customer Experience Research
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Is Physical Retail going through a Revolution, Evolution or an Apocalypse?
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Surviving The Retail Apocalypse: The Technologies And Trends That Can Make Brick-And-Mortar Thrive Again
Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption: Dennis, Steve: 9781928055716: : Books
What ever happened to the 'Retail Apocalypse'? Some say it's coming back
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What can you buy at the mall? To survive, they're offering healthcare, recreation and unconventional shops
Retail - Wikipedia